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Rochester’s Premier Professional
Networking Organization
Newsletter Archives
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In this Issue.

Upcoming Events
Getting the Most from the August Group -
Orientation - Wednesday June 25, 9:00 am - 9:30am at The Bagel Bin.
Speed Networking with John Bayley
Wednesday June 25, 9:30am – 11:00am.
Jumpstart: Prioritizing and Productively tracking your contacts @ the Bagel
Bin Wednesday June 25, 11:00am – 1:00pm. Flexible Workforce Network Friday, June 27 @ Lifespan
Jumpstart: Effective Telephone Techniques @ Rochester Works Wednesday
July 9, 11:00am – 1:00pm.
Mega-Networking Event @ Johnny's Irish Pub
Wednesday July 16, 4:30pm – 7:30pm.
Send calendar additions to
calendar@augustgroup.org
Are you willing to assist enhance the content of this section of the
newsletter?
We're looking for members to populate the calendar with events of
interest. If so, send an email to
newsletter@augustgroup.org. It gets better with your input and
contributions.
<TOP>

Words to Ponder
-
“I've missed more
than 9000 shots in my career. I've lost almost 300 games. 26 times, I've
been trusted to take the game winning shot and missed. I've failed over
and over and over again in my life. And that is why I succeed.”
~ Michael Jordan
-
“What is the recipe
for successful achievement? To my mind there are just four essential
ingredients: Choose a career you love, give it the best there is in you,
seize your opportunities, and be a member of the team.”
~ Benjamin F. Fairless
-
“If you wish to
achieve worthwhile things in your personal and career life, you must
become a worthwhile person in your own self-development.”
~ Brian Tracy
Got a thought to share? Send
it to
newsletter@augustrgroup.org and put
"Words to Ponder" in the Subject Line.
<TOP>

ROCHESTER-AREA BUSINESS OPPORTUNITIES
If you would like to stay in the area, and are considering entrepreneurship,
then please consider these Rochester-area business opportunities at
AMD Business Brokers.
For further details contact Bob Nelson 585-727-9897
bizbroker@att.net.
<TOP>

Websites Worth Visiting
Send your contributions to
newsletter@augustgroup.org
with Website in the Subject line.
Interested in non-profit career
opportunities?
www.guidestar.org
Interested in volunteering?
http://www.volunteermatch.org/
http://www.rochestercares.org/
<TOP>

Member Announcements
Have an announcement to
share?
Here you can share so many things. You're a new member and
want share your elevator speech. You never know who might spot it, perhaps
a recruiter or business owner looking for someone just like you.
Perhaps you've landed a new position and wish to share the
story and gratitude.
Maybe you are coordinating an event for community or
charity and seek support.
This is where we'll post it. This section reflects our
members. Make contributions.
It's all about members for
members and more here. Send your email to
newsletter@augustgroup.org.
<TOP>

Feature
Articles
Have an article to contribute? We welcome your
contributions. Make a difference. Share a story. Submit it to
newsletter@augustgroup.org.
Got a story idea? Submit it to
newsletter@augustgroup.org.
<TOP>

Job Postings
Hidden jobs are welcomed for sharing at
jobs@augustgroup.org.
If the job your neighbor, friend or family shared with you is not right for
you, it might be perfect for an August Group colleague. This is a great
place for practicing "give to get." With 1600 members, what can happen here
when members own the content?
We welcome volunteers to coordinate the job postings on a weekly basis.
Employers and members submit jobs that must be readied for inclusion in the
newsletter. A lack of help means fewer jobs get posted in a timely manner.
Why not be the first one to see new postings??!!
NEW Postings this week
-
Teleservices
Supervisor - Rochester, NY
-
Risk Management
Analyst I - Rochester, NY
-
Accounting/Financial
Analyst II - Rochester, NY
-
Credit Risk
Representative - Rochester, NY
-
HR Online Advisor -
Rochester, NY
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Implementation
Coordinator - Rochester, NY
-
Payroll Specialist -
Rochester, NY
-
Sales Skills Trainer
- Rochester, NY
-
Client Service
Representative - Major Market Services - Rochester, NY
-
Sr. Manager-Marketing
Operations - Long term contract in FRANKLIN LAKES, NJ for MEDCO
-
CCM Executive
Director - Rochester, NY
-
CCM Youth Director -
Rochester, NY
-
theadhub Job Opportunities in Rochester
Click on JOBS
under classified and then select Rochester
Previously posted jobs
See the August Group Newsletter Archives
<TOP>

Book Reviews and Good Reads
Have a
story, book review or workshop experience to share or something similar to
contribute?
Send your contributions to
newsletter@augustgroup.org with Good Read in the Subject line.
<TOP>

Feature Articles
Words to Avoid in Your Online
Resume
Written by -
David Green
Contributed
by TAG member Greg Clyde
When writing an online resume there are many words that you should try to
include, and many that you should avoid. We will go over some of the worst
possible words to use in your online resume, so that you can avoid them at
all costs.
Abbreviations and Acronyms
Many job seekers are quick to throw all kinds of abbreviations around
thinking that it will make them sound more in tune with the industry. But
too many and your online resume will start to look like secret code. Include
only those that are widely known, and leave out the rest. If your industry
is known for acronyms (like the computer industry) use them sparingly in
your online resume.
Personal Pronouns
Yes, we understand that your online resume is actually about you, but you
shouldn't use personal pronouns like I, me, or my in your writings. Using
the word I can get redundant pretty quickly and can leave a recruiter
uninterested. Instead, keep it concise and never refer to yourself with a
personal pronoun.
Negative Words
Negativity is never a good thing when it comes to an online resume. It
doesn't matter why you left your last job, never bring up words like:
arrested, bored, fired, hate, or sexist. These words stick out to a
recruiter, and your resume will likely only make it to the trash bin. If you
had issues that you would like to bring up to your potential employer- save
it for the actual interview.
Keep It Simple
While some words are unavoidable, it is important to scan your document to
spot any overuse. Some of the most common offenders are: a, also, an,
because, the, and very. Try to come up with a different way to say things to
keep your resume interesting and well received. Remember recruiters often
read hundreds of online resumes a day, so do your part to keep them awake.
Also, avoid using terms and phrases that you don't understand. Many job
seekers will pick out big words to make themselves appear smarter, but it
can end up backfiring in the interview.
So above all else - keep it
simple!
If you have a story to share or feedback, send it to
newsletter@augustgroup.org.
<TOP>
The August Group registers with LinkedIn
LinkedIn Groups add Authentication
LinkedIn has enhanced the value of Groups recently adding an authentication
procedure. Previously it was assumed that LinkedIn members would honorably
list in their profiles those groups to which they were truly belonged. It’s
been observed that this is not the case. LinkedIn refined the Groups
function. Now groups can register with LinkedIn and one’s membership in a
group must be authenticated. When authenticated your profile will display
the group’s logo in your profile.
The Value of LinkedIn Groups
What’s the value of Groups? To connect with other LinkedIn members you must
know them well enough to invite them. It is assumed that people you know
well, that you’ll know their email address. It’s also assumed that if you
are a member of a group that you may share common interests yet not know all
members well enough to have their email addresses. The August Group would be
a great example. Members from 2002 are not likely to bump into members of
2005 or today, yet all share a common interest in networking.
The Value of Joining The August Group’s LinkedIn Group
When a new member joins The August Group they come seeking connections in
general sessions at The Bagel Bin or St. Cecilia’s. The challenge is that
they are limited to making connections with only those people they meet in
that session. There are now 1000’s who have attended The August Group and
who qualify as members. If you take each member and their LinkedIn
connections each member would have access to millions of connections and
contacts online. The most difficult challenge is finding contacts. LinkedIn
enables the finding. The August Group facilitates making the connections
real with warm introductions and face to face meetings. All August Group
members benefit adding their affiliation to The August Group to their
LinkedIn profile. If you’re looking to connect to millions, and that is not
an exaggerated claim, then become a LinkedIn member and join The August
Group within LinkedIn.
Joining LinkedIn and LinkedIn’s August Group Group (Did I say that
correctly?)
Joining LinkedIn is easy. Go to
LinkedIn
and you can become a member in 2-3 minutes. To learn more about this tool
either play with it or visit the Upcoming Events
section to learn about upcoming training.
To join the LinkedIn Group for The August Group there are two requirements.
-
You must demonstrate your
networking inclination and abilities. The August Group is all about
networking and making connections. The mantra is “Give to get.” Members
who practice this will have the 50 connections required to become a
member of this group. When you have achieved 50 connections you will
have demonstrated that you too are a connector.
NOTE – you can be a member of The August Group, with less than 50
LinkedIn connections. You WILL NOT be a member of The August
Group’s LinkedIn Group until you reach 50 connections.
-
We will verify your participation in The August
Group either past or present.
No one
will be initially rejected for failing either of these requirements. After
your request is made you will have 30 days to meet both authentication and
50 connections requirements. If these requirements are not met in that time
frame your request will be rejected and you will be instructed as to how you
might achieve membership in the future. If connecting to millions or simply
hundreds matters to you and will assist you, then join LinkedIn, learn the
tool and connect with The August Group within LinkedIn.
For the skeptical go to the
Media Coverage
page where articles from Fortune, Wall Street Journal, New York Times, Time
and other leading publications regularly feature this game changing online
application that is networking for professionals. You'll find the
Fortune Magazine article "Why you'll finally use LinkedIn" most
interesting.
Join TAG Group in LinkedIn by clicking on this link.
<TOP>

Job Postings
New job postings this week
Teleservices Supervisor -
Rochester, NY
We
am currently seeking a Teleservices Supervisor to oversee the successful
implementation and accomplishment of program objectives in our Teleservices
group.
The Teleservices Supervisor will:
-
Manage department
resourcing.
-
Coordinate campaign
implementation.
-
Ensure quality service and
results.
-
Provide program support.
-
Ensure the emotional well
being of the Teleservices team.
Position Specifications:
-
Experience working in a
call center environment.
-
1-2 years of supervisory
experience.
-
Advanced Microsoft Excel
skills.
-
AS400 experience helpful.
-
Print industry knowledge
helpful.
-
Strong written and verbal
communication skills.
A
high school diploma is required. An Associates degree in business
administration, marketing or a related discipline is preferred.
For more information and to apply, please visit our website at
www.catalystdirect.jobs
<TOP>

Risk Management Analyst I - Rochester, NY
Paychex, Inc. is a leading national provider of payroll, human resource, and
benefits outsourcing solutions for small- to medium-sized businesses.
Paychex was founded in 1971. With headquarters in Rochester, New York, the
company has more than 100 offices and serves more than 522,000 clients
nationwide. FORTUNE magazine rated Paychex one of "100 Best Companies to
Work For" in America three straight years (2002-2004). We are currently
seeking "Great People for this Great Opportunity."
Specific Responsibilities:
-
Provides assistance with
system planning; liaison with Information Technology or software vendors
for integration and development of systems.
-
Performs root cause
analysis and continually works to enhance Risk Management processes to
include identifying areas of improvement.
-
Demonstrates advanced and
comprehensive job knowledge of all Paychex products in the Risk
Management portfolio and their corresponding systems.
-
Supports the management
team with financial and statistical reporting to increase productivity
and retains data through development of ACCESS databases and Excel
spreadsheets.
-
Takes appropriate action
to eliminate or mitigate financial risk exposure to Paychex.
-
Monitors adherence of
applicable external federal, state, and local regulations, as well as
internal policies and procedures.
-
Understands the business
needs of Risk Management by actively contributing to the departmental
business plan.
-
Assists specialists by
utilizing various tools to make credit-related or termination decisions
on client situations up to $100,000 per transaction.
-
Coordinates special
projects, including procedural changes and systems implementation.
-
Other duties as assigned.
Position Requirements:
BA/BS in Business Management, Accounting or Finance and a minimum of 3-5
years related experience or the equivalent combination of education and
experience. Proficiency in Microsoft Excel and Access required.
To Apply:
If you are interested in applying for this opportunity, please visit our
website at
www.paychex.com/careers to create a profile and apply for reference code
position 080116D.
EOE
Must be authorized to work in the U.S.
<TOP>

Accounting/Financial Analyst II - Rochester, NY
Paychex, Inc. is a leading national provider of payroll, human resource, and
benefits outsourcing solutions for small- to medium-sized businesses.
Paychex was founded in 1971. With headquarters in Rochester, New York, the
company has more than 100 offices and serves more than 522,000 clients
nationwide. FORTUNE magazine rated Paychex one of "100 Best Companies to
Work For" in America three straight years (2002-2004). We are currently
seeking "Great People for this Great Opportunity."
Specific Responsibilities:
-
Responsible for an
advanced understanding of related finance or operational systems.
-
Performs more detailed
accounting or financial analysis, journal entries, reconciliations and
audit.
-
Assists in the
development, implementation, and maintenance of appropriate accounting,
internal, and/or operational controls, as well as recommending
improvements for such controls.
-
Coordinates with external
auditors Financial Statement audits and State Compliance requirements.
-
Works closely with branch
and HRS operations on timely resolution of outstanding reconciling
items.
-
Makes recommendations for
changes and/or enhancements to existing department or company processes
and procedures.
Position Requirements:
BA/BS in Accounting or Finance and a minimum of 2-3 years related experience
or the equivalent combination of education and experience.
To Apply:
If you are interested in applying for this opportunity, please visit our
website at
www.paychex.com/careers to create a profile and apply for reference code
position 080116D.
EOE
Must be authorized to work in the U.S.
<TOP>

Credit Risk Representative - Rochester, NY
Paychex, Inc. is a leading national provider of payroll, human resource, and
benefits outsourcing solutions for small- to medium-sized businesses.
Paychex was founded in 1971. With headquarters in Rochester, New York, the
company has more than 100 offices and serves more than 522,000 clients
nationwide. FORTUNE magazine rated Paychex one of "100 Best Companies to
Work For" in America three straight years (2002-2004). We are currently
seeking "Great People for this Great Opportunity."
Specific Responsibilities:
-
Researching and resolving
client product and service issues.
-
Performing consumer and
commercial credit investigation and credit analysis activities.
-
Diffusing difficult client
concerns, notifies management of critical situations, and ensures the
best solution is implemented for the client as well as Paychex.
-
Developing enhancements to
processes or procedures and making recommendations to management.
-
Utilizing various credit
and financial reporting systems to assess transactional risks associated
with client data.
-
Providing consultation in
the area of risk strategies relating to the consumer credit process for
manual and automated underwriting, financial analysis and/or potential
risk management programs for new ventures.
-
Making sound
recommendations to our clients or Paychex branch managers on how to fund
payroll liabilities.
-
Imputing financial
transactions that affect the client's bank accounts by verifying the
accuracy of the data, and the reasonableness of the transactions.
-
Gathering back-up
documentation necessary to ensure financial and transaction integrity.
Position Requirements:
Bachelor's degree in Business, Finance, or Economics is preferred. At least
2 year of experience with customer service or banking is a plus. Strong
written and verbal communication skills are required. Experience with
Microsoft® Access and Excel® is a plus. Candidate must be able to work
Monday through Friday from 9:00 a.m. to 6:00 p.m.
To Apply:
If you are interested in applying for this opportunity, please visit our
website at
www.paychex.com/careers to create a profile and apply for reference code
position 080116D.
EOE
Must be authorized to work in the U.S.
<TOP>

HR Online Advisor - Rochester, NY
Paychex, Inc. is a leading national provider of payroll, human resource, and
benefits outsourcing solutions for small- to medium-sized businesses.
Paychex was founded in 1971. With headquarters in Rochester, New York, the
company has more than 100 offices and serves more than 522,000 clients
nationwide. FORTUNE magazine rated Paychex one of "100 Best Companies to
Work For" in America three straight years (2002-2004). We are currently
seeking "Great People for this Great Opportunity."
Specific Responsibilities:
-
Administering technical
and non-technical support and service to facilitate client use of
Paychex® HR Online.
-
Researching and resolving
client issues of all levels of complexity in a timely manner, drawing
resources from internal departments when necessary.
-
Documenting and logging
system and service issues so that enhancement prioritization can occur.
-
Consulting with the client
regarding their specific company operation and delivering guidance on
customization of the application.
-
Assisting in Web-based
application and software training for clients.
Position Requirements:
Associate’s degree is required (bachelor’s degree is preferred) plus 2 years
of related experience with proven skills in customer service and problem
resolution. A background in technical support or client service is
preferred. Experience setting up or supporting benefit plans is a plus.
Excellent verbal and written communication skills are required.
To Apply:
If you are interested in applying for this opportunity, please visit our
website at
www.paychex.com/careers to create a profile and apply for reference code
position 080116D.
EOE
Must be authorized to work in the U.S.
<TOP>

Implementation Coordinator - Rochester, NY
Paychex, Inc. is a leading national provider of payroll, human resource, and
benefits outsourcing solutions for small- to medium-sized businesses.
Paychex was founded in 1971. With headquarters in Rochester, New York, the
company has more than 100 offices and serves more than 522,000 clients
nationwide. FORTUNE magazine rated Paychex one of "100 Best Companies to
Work For" in America three straight years (2002-2004). We are currently
seeking "Great People for this Great Opportunity."
Specific Responsibilities:
-
Responsible for the
creation of each HR Online Client's internet account site to include the
creation of benefits plans, client security/access profiles, uploading
document data to the web site, and importing employee/payroll data.
-
Provides client service
and technical support for HR Online internet site on a daily basis, to
include the diagnosis of technical (hardware, software, network,
permissions, data communication/transmission, firewall, etc.) issues and
the application and/or coordination and escalation of resolution steps.
Coordination to include interfacing and working with various Paychex
internal support desks and product areas as well as Client's IT
personnel.
-
Ensures that HR Online
application is interfaced properly with the MMS Preview software at the
MMS hub.
-
Conducts web-based (Webex)
HR Online application/software training sessions for clients.
-
Applies knowledge of
employee benefit plans to the client interaction in order to execute and
customize the setup of each client as well as in the diagnosing and
resolution of client issues.
-
Maintains knowledge about
the HR Online internet application and Preview software as well as
internet technology, PC system configuration and technology, browsers,
related software applications and downloads.
-
Researches and resolves
client issues (technical and non-technical) of all levels of complexity
in a timely manner and on a daily basis, and requires the drawing and
incorporation of Paychex IT support groups, Paychex HRS departments, MMS
Hubs and client IT personnel.
-
Gathers and centralizes HR
Online application and Preview interface issues for entry and
prioritization on IT development list.
-
Troubleshoots/diagnoses
client PC/hardware issues during the initial set-up phase.
-
Coordinates the work and
training of other co-workers on a daily basis.
-
Acts as a mentor for new
HR Online employees.
Position Requirements:
BA/BS degree plus 2 years related experience with proven skills in data
entry, customer service and problem resolution or the equivalent combination
of education and experience. A background in technical support or client
service is preferred. Experience in setting up client benefit plans a plus.
Working knowledge of internet (web experienced), software and PC hardware a
must. Excellent verbal and written communication skills are required.
To Apply:
If you are interested in applying for this opportunity, please visit our
website at
www.paychex.com/careers to create a profile and apply for reference code
position 080116D.
EOE
Must be authorized to work in the U.S.
<TOP>

Payroll Specialist - Rochester, NY
Paychex, Inc. is a leading national provider of payroll, human resource, and
benefits outsourcing solutions for small- to medium-sized businesses.
Paychex was founded in 1971. With headquarters in Rochester, New York, the
company has more than 100 offices and serves more than 522,000 clients
nationwide. FORTUNE magazine rated Paychex one of "100 Best Companies to
Work For" in America three straight years (2002-2004). We are currently
seeking "Great People for this Great Opportunity."
Specific Responsibilities:
-
Providing quality customer
service to all clients.
-
Contacting clients daily
to obtain information for payroll production.
-
Resolving all client
questions and problems in a timely manner.
-
Establishing payroll
schedules with clients.
-
Entering all payroll data
necessary to process and meet clients' payroll schedules.
-
Maintaining current
knowledge of the Paychex payroll processing system and changes in
payroll laws.
-
Corresponding with
federal, state, and local tax agencies on behalf of clients.
-
Researching and resolving
client and system issues.
-
Maintaining a high rate of
client retention through quality service.
-
Participating in and
conducting branch training sessions as needed.
Position Requirements:
High school diploma is required (Associate's degree is preferred). Candidate
must have 3 years of office experience with proven skills in data entry,
customer service, and problem resolution. Candidates with an equivalent
combination of education and experience will be considered.
To Apply:
If you are interested in applying for this opportunity, please visit our
website at
www.paychex.com/careers to create a profile and apply for reference code
position 080116D.
EOE
Must be authorized to work in the U.S.
<TOP>

Sales Skills Trainer - Rochester, NY
Paychex, Inc. is a leading national provider of payroll, human resource, and
benefits outsourcing solutions for small- to medium-sized businesses.
Paychex was founded in 1971. With headquarters in Rochester, New York, the
company has more than 100 offices and serves more than 522,000 clients
nationwide. FORTUNE magazine rated Paychex one of "100 Best Companies to
Work For" in America three straight years (2002-2004). We are currently
seeking "Great People for this Great Opportunity."
Specific Responsibilities:
-
Trains all Premier Sales
Skills Training programs and any adhoc sales training sessions as
assigned to ensure program content meet senior manager expectations and
participants have a successful and productive training experience.
-
Determines training needs
within the sales organization through effective relationship building
with field management to ensure training programs continue to represent
a realistic job preview of the position and meet the needs of the field
organization.
-
Keeps Executive Management
and the Training and Development Center team current with the needs of
our sales force to proactively make changes to the sales skills training
programs as needed.
-
Integrates his/her current
field sales skills techniques into the corporate program and field
training program to ensure instructor-led training is as realistic to
the position as possible.
-
Evaluates the transition
of training to the field and recommends opportunities to increase the
effectiveness of our sales force upon return to their territory.
-
Works directly with the
Vice President of Sales to create, design, coordinate, and implement
sales training initiatives and new product launches.
-
Participates and consults
with training project teams on the implementation of new company
products and systems.
-
Develops training and
management skills on an on-going basis through continuous communication
with Zone and District Management to prepare the trainer for a future
management position.
-
Works closely with
Training Manager to keep Senior and Executive Management updated on
training progress, changes, and implementation.
Position Requirements:
BA/BS degree with a minimum of two years relevant teaching/training
experience, 2 years Paychex sales experience, or equivalent combination of
education and experience required. Excellent verbal/written communication
skills, platform training skills, and a working knowledge of training needs
analysis, instructional design, and evaluation required.
To Apply:
If you are interested in applying for this opportunity, please visit our
website at
www.paychex.com/careers to create a profile and apply for reference code
position 080116D.
EOE
Must be authorized to work in the U.S.
<TOP>

Client Service Representative - Major Market Services
- Rochester, NY
Paychex, Inc. is a leading national provider of payroll, human resource, and
benefits outsourcing solutions for small- to medium-sized businesses.
Paychex was founded in 1971. With headquarters in Rochester, New York, the
company has more than 100 offices and serves more than 522,000 clients
nationwide. FORTUNE magazine rated Paychex one of "100 Best Companies to
Work For" in America three straight years (2002-2004). We are currently
seeking "Great People for this Great Opportunity."
Specific Responsibilities:
-
Responds in a timely
manner to client phone calls and resolves client questions, concerns and
problems including payroll and tax related matters, "how to" product
inquiries, system issues, and first level support of client input and/or
output transmission issues.
-
Assists the client in
obtaining full value from the Major Markets product by providing client
training over the phone as necessary and by periodically explaining
additional reports/product features and their benefits that the client
does not currently use.
-
Proactively ensures
ongoing client satisfaction and high client retention by participating
in designated client calling and other retention oriented programs.
-
Keeps abreast of Major
Markets system and software changes, major changes and trends in the PC
industry and changes in wage and tax law.
-
Establishes and maintains
a positive working relationship with clients, agencies, and coworkers to
promote Paychex' quality service image.
-
May participate in
conducting in house training sessions.
Position Requirements:
Associate's Degree and 3 years experience in a technically oriented customer
service organization are required. The equivalent combination of education
and experience will also be considered. Proven problem resolution and strong
interpersonal skills are required.
To Apply:
If you are interested in applying for this opportunity, please visit our
website at
www.paychex.com/careers to create a profile and apply for reference code
position 080116D.
EOE
Must be authorized to work in the U.S.
<TOP>

Sr. Manager-Marketing Operations - Long term contract
in FRANKLIN LAKES, NJ for MEDCO
Job Overview:
-
This Manager position
requires Partner Management, Consulting, Requirements, Quality
Assurance, Program Operations and Project Management abilities for new
development and associated support for successful implementation and
post implementation processes.
-
Manager is responsible for
both hands-on execution, and management of team, responsible for
supporting member communication and data manipulation programs.
-
Manager and team act as
liaison with Marketing Operations (CSG), program & marketing managers,
development/QA teams, and client facing teams to support communication
programs and business objectives.
-
Project management
responsibilities for new development programs and associated work
requests supported by CSG.
-
Interface with our
Marketing Program partners to gather and articulate their communication
program and reporting requirements and development of functional
requirements.
-
Provide clients with
program implementation cost and timeline estimates.
-
Liaison with vendors and
internal support teams to define program requirements, costs and
timelines.
-
Manage the implementation
and upgrading of program operations processes and program quality
initiatives.
-
Recommend and implement
updates to program quality operations and processes.
-
Manage multiple core teams
and meetings to support successful implementation and post
implementation processes.
Primary Job Responsibilities:
-
Staff Management.
-
Manage resources and
workload capacity to meet incoming program
deliverables.
-
Provide guidance on
development of functional requirements,
triaging of program business and reporting requirements, and issue
resolution for the successful completion of B2C & B2B communications.
-
Train onboarding team
members in CSG procedures/operations,
Affinium Plan best practices, and Medco business model.
-
Consultant / Project
Management.
-
Manage and complete
functional specifications and associated
campaign requirements.
-
Complete multiple
development project deliverables from project
scope through post implementation.
-
Manage project tasks,
quality gates / checklists, other
campaign deliverables & resource utilization via Affinium Plan.
-
Manage client expectations
while providing high-quality
customer service.
-
Define and implement
recommendations to improve program quality
and effectiveness.
-
Program Operations /
Quality Assurance.
-
Effectiveness of Business
Partner Management processes to
support program operations, communications and Process Quality
Enhancements.
-
Manage and execute the
review of campaign QC Plans.
-
Overall issue
identification and resolution through post
implementation.
Qualifications (including skills, experience, education):
-
5 years of formal systems
requirements, documentation development, quality assurance and project
management experience for programs for pharmacy benefits management,
managed care, and/or financial services. Formal training and
certifications a plus.
-
Hands-on experience
managing multi-channel, direct marketing campaigns.
-
Familiarity with campaign
response/conversion reporting methodology.
-
Database marketing
experience a plus.
-
Healthcare and Rx claims
or PBM experience.
-
Unica Product Suite (Affinium
Plan & Affinium Champaign).
-
Medco Health systems
experience and Medco Data a plus.
-
Six Sigma certification a
plus.
-
Must have a high level of
organizational and interpersonal skills, flexibility to cope with
change, and ability to multitask across a variety of assignments.
-
Self motivated team player
able to work both independently and in conjunction with business owners
(product marketers) and other stakeholders to define requirements and
perform requested tasks.
If
you or someone you know of is interested please include an updated Word
version of your resume along with your rate requirements.
Submit to David Friedman at
dave.friedman@acsicorp.com
<TOP>

CCM Executive Director - Rochester, NY
Cameron Community Ministries is an ecumenical urban community center located
in the Rochester, NY Lyell-Otis Neighborhood, an area of high poverty.
Cameron provides programs for neighborhood residents through volunteers and
staff that give school-age children and their families educational and
recreational experiences to build life-skills and positive values in a
structured, safe and nurturing environment; meals to the hungry, and
clothing to those in need. Cameron’s services demonstrate respect for the
dignity of all persons. The program is faith based, but does not
proselytize. All are served.
The Executive Director reports to the Board of Directors and is not a member
of the board.
Key Responsibilities:
-
Financial Management –
Propose an annual budget, monitor performance throughout the year,
insure the financial health of the organization, meet audit
requirements. Maintain property in good repair.
-
Fundraising and donor
relations – Assure financial security of the organization by writing
grant applications and performance reports, speak to churches/groups,
conduct a minimum of two fundraising events per year, manage appeal
letters.
-
Public relations –
Maintain website, promotional materials, relationships with other
agencies and supporters. Produce newsletters.
-
Program management –
Provide strategic vision for agency direction. Work with the board to
run quality programs consistent with annual objectives and the strategic
plan. Evaluate and staff programs appropriately.
-
Human resource management
– Hire and manage the staff, maintain positive work environment of
teamwork and good communication.
-
Volunteer management
–Recruit, orient, and schedule volunteers and Work Experience Program
workers for all programs.
-
Board interaction – Keep
the board informed, utilize members’ expertise appropriately.
Qualifications and Experience:
-
College degree required,
Master’s desirable.
-
Two years plus of senior
leadership experience.
-
Active participant in a
faith community.
-
Proven grant-writing and
fundraising ability.
-
Strong work ethic, self
motivated, team player, ethical.
-
Organizational skills;
attention to detail and deadlines.
-
Strong administrative and
business skills. Responsibility managing to a budget
Experience with staff oversight.
-
Good interpersonal skills.
-
Communication skills and
willingness to do public speaking.
-
Experience with standard
office software (Word, Excel, PowerPoint, Websites).
-
Ability to work with
people of diverse cultural, racial, economic backgrounds
Experience on non-profit boards is a plus.
-
Spanish fluency is a plus.
Send cover letter and resume to
search@ccmsearch.org
Refer to
www.cameronministries.org for more information.
<TOP>

CCM Youth Director - Rochester, NY
Cameron Community Ministries is an ecumenical urban community center located
in the Rochester, NY Lyell-Otis Neighborhood, an area of high poverty.
Cameron provides programs for neighborhood residents through volunteers and
staff that give school-age children and their families educational and
recreational experiences to build life-skills and positive values in a
structured, safe and nurturing environment; meals to the hungry, and
clothing to those in need. Cameron’s services demonstrate respect for the
dignity of all persons. The program is faith based, but does not
proselytize. All are served.
The Youth Director is responsible for the After School Tutoring Program and
the Summer Safe Haven program. The purpose of our youth programs is to
provide a safe, nurturing environment for urban youth to learn positive
behavior, life skills, to complete their homework, and to enhance their
school performance.
The 35 hours are during the week, with flexibility required for some nights
and weekends. The school year program is Monday – Thursday 3:00-6:00
(Wednesday 2:15-6:00). Summer schedule for children is Monday-Friday
12:30-6:00.
Key responsibilities:
-
Program design, including
academic support and behavioral expectations.
-
Recruiting, training,
motivating, and evaluating part time staff and volunteers.
-
Working directly with
children to tutor and lead activities.
-
Working with our community
partners to offer rich programs – School #30, Quad A for Kids, Pediatric
Links, RMSC, Scouts, Charles St. Settlement House, etc.
-
Assisting with fundraising
and volunteer recruitment by networking, speaking, writing articles for
the newsletter.
-
Maintaining data and
reporting on results for CCM and for funders on a complete and timely
basis.
-
Evaluating and
continuously improving our programs (using surveys, interviews, etc.).
-
Provide a safe and
healthful experience for the children, reflecting best practices. Abide
by policies on child sexual abuse and CPS reporting requirements.
-
Supervising and reporting
for Kids Café meals.
Qualifications and Experience:
-
College degree (required)
with training related to youth programs such as education, psychology,
sociology.
-
5 years of experience with
elementary age youth - desired.
-
Experience with urban
youth and families – able to set positive behavior expectations and
maintain authority.
-
Mature, calm, in control
of emotions, patient, flexible.
-
Good moral character, good
role model.
-
Good computer skills in
Word, Excel, PowerPoint, websites, Publisher.
-
Has a valid driver’s
license and adequate auto insurance.
-
Experience designing
programs for elementary.
-
Supervisory experience.
-
Good public speaking
ability.
-
Good writing skills.
-
Organized, good at record
keeping, capable of doing reporting for grants
Good interpersonal skills, ability to work in a team.
-
Has high energy,
initiative and creativity.
-
Must have a valid driver’s
license and insurance.
Send cover letter and resume to ccmexec@rochester.rr.com
Refer to
www.cameronministries.org for more information.
<TOP>

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